request for cancellation of confirmed order can be made up to 1 day prior to the delivery date. you can send cancellation request at support@bdgiftzone.com. while canceling your order please forward the order confirmation message. while placing an order, please provide us with the following information for delivery:

• recipient's name
  
• recipient's phone
  
• delivery address
  
• delivery city
  
• delivery state
  
• delivery zip
  
• country
  
• delivery location
  
• delivery date
  
• time of delivery
  
• message for greetings card
  
• cake message
  
• comments

if there is no one available at the shipping address to attend the products at the time of delivery, the order will not be considered undelivered. in these circumstances no refund or cancellations can be made.

customers are liable for the accuracy of the information provided on the site. for any lack if information bdgiftzone.com is not responsible.